Bill payments may be processed through MemberDirect® Telephone and On-line banking...FREE of charge....anytime, anywhere. To set up your listing of merchants contact your branch. It's quick, it's easy and it's economical.

Tips for Bill Payment:

1. First time bill payment members can contact Member Services (have your bill handy for when our representative asks you for your account number) in order to have this service activated on your account. When you want to make a change or add new merchants, simply give us a call and we will update your information.
2. Payments need to be submitted before 5:30 p.m. at least 3 business days prior to the due date. This is especially important for bills that carry late charges or penalties. The 3-business day rule applies to post-dated bill payments as well. For example, a bill paid at 2:00 p.m. on a Tuesday is actually settled by the company on Thursday. A bill paid on Saturday at 6:00 p.m. is received by the company the following Wednesday. It is important to pay particular attention to holidays and weekends.
3. Your bill is paid according to the company account number that you provide us with. It must be accurate. A photocopy of a recent remittance statement is greatly appreciated when you initially register. And, when you are making a bill payment, you can verify the account number, which is repeated to you.
4. When you pay a bill through MemberDirect, it is wise to make a note on your invoice to include the amount paid, date and time paid. This will make tracing and verification with your credit union statement much easier. For Bell Canada bills, please use the 16-digit number found above or below the payment due amount, not your telephone number.

The listing of vendors currently available are as follows:

• Achieva Financial
• ADT Security Services Canada Inc.
• Agline Credit Card
• Agricorp OFA - Farm Bus Reg
• Alarmforce Industries
• Algoma Power Inc.
• All Communications Network (ACN)
• Allied International Credit Corp
• Allstate Insurance
• Allstream (AT & T Canada Commercial)
• American Express - Regular
• Amtelecom Communications Inc.
• Amway Canada Corporation
• Aquafine (USF Watergroup Inc.)
• ARC (Accounts Recovery Corporation)
• Archipelago, Township of
• Ashfield-Colborne-Wawanosh, Corporation
• Associates Financial Services of Canada
• ATB MasterCard
• Aviva Insurance Company of Canada (Home & Auto)
• Avon Canada Inc.
• Axa Insurance - National Region
• Ayr Farmers Mutual Insurance Company
• The Bay
• BC Hydro
• Belair Direct - Ontario
• Bell Canada (Includes Bell One Bill)
• Bell TV
• Bell Mobility (Cellular)
• Bell Mobility (Paging)
• Bell Wireless Alliance Services
• Ben Moss Jewellers - WFFRS
• Best Buy Chase PLCC
• Best Buy - (HSBC Retail Services)
• Best Buy Reward Zone Visa
• Best Buy - WFFRS
• Birks - WFFRS
• Blandford-Blenheim Taxes, Township of
• Bluewater Power Dist. - Water/Sewer
• Bluewater Utilities
• Bluewave Energy
• Boehmers Fuels
• Bombay - WFFRS
• Boucher & Jones Inc.
• Brampton Taxes
• Brant County Power
• Brantford Power Inc.
• Brantford Taxes, City of
• Brick Card - HSBC
• Brick Card - CitiFinancial
• Brick - WFFRS
• Brock University (Tuition & Residence)
• Bruce Telecom
• Burlington Hydro Electric Commission
• Business Depot - Citi Cards
• CAA Insurance Company (Ontario)
• CAA South Central Ontario
• Call Select Inc.
• Cambrian College of Applied Arts and Tech
• Cambridge & North Dumfries Hydro
• Cambridge, City of - Property Taxes
• Canada Life Assurance Company
• Canadian Tire Acceptance - Commercial
• Canadian Tire Acceptance Ltd - Retail (Personal)
• Canadian Tire Visa Card
• Canadian Tire – Line of Credit
• Care Credit (GE Capital)
• Carleton University
• Carling, Township of (Taxes)
• Carma Billing Services Inc
• CBV Collection Services Ltd.
• Centennial College
• Central Wellington Hydro
• Centre Wellington, Township of (Taxes)
• Chatham-Kent PUC
• Chatham-Kent Taxes
• Children's Place - Citi Cards
• Chrysler Financial
• Chubb Edwards/Chubb Security Systems
• CIBC National Student Loan Centre
• CitiFinancial Canada Inc
• CitiFinancial NCC
• CitiFinancial Retail Services
• Cityfone Telecommunications
• Citi Staples
• Clearly Contacts
• CNH Capital Canada Ltd. (AKA Case Credit Vantage)
• COGECO - Cable Canada LP
• Collect Com Credit
• Columbia House
• Conestoga College
• Consumers Waterhearter Income Fund
• Contact Resource Service Inc.
• Co-operators Insurance - Auto
• Co-operators Insurance - Home
• Costco - Citi Cards
• Cowan Insurance Brokers
• CRA Personal Tax Return (Arrers)
• CRA Personal Tax (Installments)
• CRA Personal Tax (Current Year)
• Credential Direct
• Credit Bureau Collections of St. Catherines
• Credit Counselling Service of Metro Toronto
• Danier Leather - WFFRS
• Dell Computer Corporation
• DH Jutzi Limited
• Direct Energy Essential Home Services
• Direct Protect Group Insurance (H.B. Group Ins.)
• Dominion of Canada General Insurance Co.
• Doubleday Bookclub (Doubleday Canada)
• Dysart Et Al - Taxes
• Eastlink Cable System
• East Zorra - Tavistock (Township)
• Eatons - WFFRS
• Economical Insurance Company
• Economical Mutual Insurance Company
• Edward Fuels - Clinton
• Edward Fuels - Goderich/Teeswater/Kincardine
• Elite Insurance Company
• Enbridge Consumer Gas
• Enbridge Electric Connections
• Enchantress Hosiery Corp. of Canada
• Energie NB Power
• EnRoute, Diners Club International
• Enwin Utilities Ltd.
• Erie Thames Power
• ESSO Branded Fuels - Imperial Oil
• ESSO Business Card (Imperial Oil)
• ESSO Oil Companies
• Excel Telecommunications
• Ex-Cen Cablevision Ltd
• Execulink Telecom
• Family Responsibility Office - Ontario
• Fanshawe College - Residence
• Fanshawe College - Tuition
• Fengate - Rental
• Fengate Condominium Management
• Festival Hydro
• Fido Solution Inc.
• Fleming College - Residence
• Fleming College - Tuition
• Freedom Phone Lines
• Ford Credit Canada
• Furniture Program - WFFRS
• Future Shop Chase PLCC
• Future Shop (GE Capital)
• Future Shop - HSBC
• Future Shop - WFFRS
• GE Money
• GECF Canada (GE Consumer Finance)
• General Motors Acceptance of Canada (GMAC)
• Georgian Bay, The Corporation of (taxes)
• Georgian College - Tuition Fees
• Georgian College - Student Residence
• Gore Mutual Insurance
• Grand River Conservation Authority
• Grand Valley Fortifiers
• Government of Canada HRSDC
• GreenLawn
• Grolier - English Books
• Guelph/Eramos Water (Township)
• Guelph/Eramos Taxes (Township)
• Guelph Hydro
• Guelph Taxes, City of
• Haldimand County/Town of Haldimand
• Haldimand County Hydro
• Hamilton Spectator, The
• Hamilton Taxes
• Hay Communications Co-operative Ltd.
• HBC Credit Card (Hudon Bay Company)
• Henry's - HSBC
• Highlands East, The Municipality of
• Highway 407 Express Toll Route
• Hogg Fuel and Supply
• Home Decorating & Gardening - Double Day Bookclub
• Home Depot - Citi Cards
• Home Hardware - WFFRS
• Horizon Utilities Corporation
• HSBC Finance Corporation Canada
• HSBC Retail Services Ltd
• Huron East Taxes, Municipality of
• Huron East Water, Municipality of
• Huron University College
• Huron-Kinloss-Taxes, Township of
• Huron Shores-Taxes
• HuronTel
• Hydro One (was Ontario Hydro)
• Hydro One Brampton
• Hydro Ottawa Limited/Energy Ottawa
• Ikea - Citi Cards
• Ingersoll Taxes
• Intact Insurance Company
• Internet Access Worldwide
• IQOR Canada Ltd
• John Ebos Fuels Ltd
• John Sutherland And Sons Limited
• Kearney Taxes, Town of
• Kincardine Cable TV Ltd.
• Kitchener Taxes
• Kitchener Water & Gas
• Kitchener-Wilmot Hydro
• Koodoo Mobile
• Lake of Bays Taxes, Township of
• Lakeland Power Distribution Ltd.
• Lambton Shores - Taxes & Utilities
• Laurentian Bank of Canada - Line of Credit
• Laurentian University
• La-Z-Boy Furniture WFFRS
• Leons - CitiFinancial
• Lethbridge College
• Linens - N - Things Canada
• Local Fone Service Inc.
• London Free Press - Circulation
• London Hydro
• London Taxes
• Look Communications
• Lowes Canada
• Lucknow Co-op
• Manulife One
• Manulife Individual Insurance
• Mapleton Taxes, Township of
• Mapleton Water/Sewer, Township of
• Mappins - Citi Cards
• Marriot Visa
• MasterCard - BMO
• MasterCard - BMO Corporate/Commercial
• MasterCard - BMO Prepaid Travel
• MasterCard - ICICI Bank Canada
• MasterCard - Canadian Tire Commercial
• MasterCard - Canadian Tire
• MasterCard - Capital One
• MasterCard - Citibank
• MasterCard - Club Sobeys
• MasterCard - Credit Union (Credit Card)
• MasterCard - HBC
• MasterCard - Horizonplus
• MasterCard - HSBC
• MasterCard - MBNA
• MasterCard - National Bank
• MasterCard - President's Choice Financial
• MasterCard - Sears Canada Bank
• MasterCard - Shell
• MasterCard - VFC
• MasterCard - Wells Fargo Financial Canada
• Mazda Canada Credit
• MBNA Consumer Finance
• McDougall Taxes, Municipality of
• McDougall Water, Municipality of
• McFarlan Rowlands Insurance Limited
• McGill University
• McMaster University
• McRobert Fuels Limited
• Metropolitan Credit Adjustors
• Milton Hydro Electric Commission
• Mississauga Hydro - Enersource
• Mohawk College
• Moores Clothing
• Mosaic Counselling and Family Services
• Muskoka Lakes - Taxes, Township of
• National Student Loan Services Centre
• Natural Resource Gas
• Navigata Communications
• Nebs Payroll Service Ltd.
• Necc Telecom
• Nexicom Inc.
• Nextwave Prepaid MasterCard
• Niagara College
• Nipissing University
• Nor-Don Collection Network Inc. (NCN)
• Norfolk County Taxes
• Norfolk Power Distribution Inc.
• Northern Bruce Peninsula - Taxes
• North Dumfries - Taxes
• North Wellington Co-operative Services
• Office Depot - Citi Cards
• Omniglobe Broadband Inc
• Onsource - Ontario Hydro Energy
• Ontario College Application Services
• Ontario Teachers Pension Plan
• Ontario Universities Application Centre
• Oro-Medonte Water, Township Of
• Park Property Management
• PC Financial Insurance Agency Inc
• Peel (Region) Water and Sewer
• Penson Financial Services Canada Inc.
• People's Car Co-op
• Peoples - Citi Cards
• People's Trust MasterCard
• Personal Insurance Company, The
• Peterborough Utilities
• Petro Canada - Citi Cards
• Petro Canada Super Pass
• Pier 1 Imports - WFFRS
• Pilot Insurance Business
• Pilot Insurance Home and Auto
• PitneyWorks
• Postage By Phone - Pitney Bowes
• Premium Reader's Club
• Primus Canada
• Pro Hardware - Citi Cards
• Puslinch Taxes, Township of
• Queen's University
• Questrade
• Rapidtel
• RBC Royal Bank MasterCard
• Readers Digest Assoc. (Canada) Ltd, The
• Reliance
• Reliance Comfort Limited Partnership
• Reliance Protectron
• Richmond Hill Taxes
• Rogers Cable
• Rogers Business Solutions
• Rogers Telecom Residential
• Rogers Wireless (T/A Rogers Onebill Service)
• Rogers Paygo
• Rona Credit Cards - Privalege & Commercial
• Royal & Sun Alliance Insurance
• Ryerson Taxes, Corp of the Township of
• Ryerson University - Tuition & Residence Fees
• Sam's Club Business
• Sam's Club Consumer Canada
• Sarnia Taxes (City Of)
• Saugeen Shores - Taxes
• Saugeen Shores - Water/Sewer
• Sault Ste Marie PUC
• Scotia Bank - Scotia Line of Credit
• Scotia iTrade Corp
• Scotia Student Loans
• Scottish & York Insurance Co. Limited
• Sears/Eatons Canada Inc.
• Sears Home Central - Heating & Cooling
• Selectcom Inc.
• Selectcom Telecom
• Shaw Cable
• Shaw Direct
• Shaw Hamilton
• Shell Canada Products
• Sheridan College
• Shop And Support
• Simon Fraser University
• Sleep Better - CitiFinancial
• Solo Mobile
• Solutions - Bell
• Source Cable Limited
• South Bruce Peninsula - Taxes, Town of
• South Bruce Peninsula - Utilities, Town of
• South Bruce Taxes, Township of
• Southgate Taxes, Township of
• Sparling's Propane Co. Ltd.
• St. Clair College of Applied Arts and Technology
• St. Lawrence College - Tuition Fees
• Staples - Citi Cards
• Startec Canada
• State Farm Fire Insurance
• State Farm Life Insurance
• State Farm Mutual Auto Insurance
• State Farm Payment Plan
• Stratford Taxes, The City of
• Sun Life Assurance Company of Canada
• Sunoco Incorporated
• Superior Propane
• Tay Hydro Electric Distribution Company
• TD Canada Trust Line of Credit/Student
• TD Financing Services
• TD Insurance Home & Auto
• TD Waterhouse
• Telpay Payroll Trust
• Telus Communications Inc. (BC Included)
• Telus Mobility
• Tenantpay
• Tepperman's
• The Globe and Mail
• The Record
• The Source - VFC
• Thermoshell (Ottawa)
• Thorold Tax
• Thorold Water
• Toronto Community Housing Corporation
• Toronto Hydro Electric System Ltd.
• Toronto Star - Circulation
• Toronto Taxes, City Of
• Total Credit Recovery
• Toyota Credit Canada Inc
• Traders General Insurance Company
• Trent University
• Tuckersmith Communications Co-operative
• Union Gas
• United Furniture - CitiFinancial
• University of Guelph - Humber
• University of Guelph - Lab Service Division
• University of Guelph - Residence Deposits
• University of Guelph - Student Fees
• University of Ontario - Institute of Technology
• University of Ottawa
• University of Saskatchewan
• University of Toronto
• University of Waterloo
• University of Western Ontario - Housing
• University of Western Ontario - Tuition
• University of Windsor
• UPI
• US Bank National Association
• Utilities Kingston
• VanCity Visa (Includes Save-on Visa)
• Veridian Connections
• Virgin Mobile (Member ID 8 digits)
• Virgin Mobile (Client ID 16 digits)
• Visa - Bank One International
• Visa - CIBC & First Line
• Visa - Citizen's Bank
• Visa - Community
• Visa - Desjardins
• Visa - Home Trust
• Visa - Royal Bank
• Visa - Scotia Bank
• Visa - TD
• Wal-Mart Canada (GE Consumer Finance Canada)
• Walmart MasterCard
• War Amps / Amputes De Guerre
• Ward Cable TV
• Waterloo North Hydro
• Waterloo Region Community Alzheimer Program
• Waterloo Region Finance Invoices
• Waterloo Region Housing
• Waterloo Region Sunnyside Home
• Waterloo Taxes
• Waterloo Water
• Wawanesa Insurance Company
• Wellesley Taxes, Township of
• Wellington North Power Inc.
• Wells Fargo Business Credit
• Wells Fargo Financial Canada
• Wells Fargo Financial Retail Services (Formerly Petro Canada-WFFRS)
• West Grey Municipality - Taxes
• Westario Power Inc.
• Wightman Telecom Ltd.
• Wilfrid Laurier University
• Wilmot Township Taxes
• Wilmot Township Water
• Windsor Taxes
• Wintel Communications (Primus Telecom)
• Woodstock Hydro Services
• Woodstock - Taxes
• Woolwich Taxes
• Woolwich Water
• Workplace Safety and Insurance Board of Ontario (WSIB) - Schedule 1
• Workplace Safety and Insurance Board of Ontario (WSIB) - Schedule 2
• World Vision Canada
• World-Link Communications Inc.
• Yellow Pages Co./Groupe Pages Jaunes Cie
• York University
• Zellers
• Zenith Insurance Company
• Zorra Township

Contact Us
If a vendor you use is not on the list, please submit a request to Member Services Education Centre 519-742-3500 TechTown Branch 519-772-3050 Click to email Member Services