Education Credit Union is encouraging members not to disclose personal or financial information over the phone, through email or on the Internet.

Be Wary of Phishing Emails

Members have reported the receipt of emails bearing the same characteristics as the following:

From: "service@cucardsonline.com"
Date: Wed, 14 Jul 2010 01:50:53 +1000
Subject: [Ref#58813934] System  Maintenance Alert
  
System  Maintenance

Tuesday,  July  13 from 10 p.m. to 4 a.m.

In order  for us to work faster and provide you high quality services, all accounts  must be renewed by Thursday, July 15 2010, 6 p.m., otherwise access to your  account will be restricted.


Please click  the link below in order to renew your online banking account.

www.cucardsonline.com

The Education Credit Union, including all of our affiliates and service providers, will never send you an email with a link asking for personal information.

If you receive such an email or any email similar to the one above, delete it. Do not click on the links and do not enter any personal information.

Email Scam

Recently several CHOICE REWARDS cardholders were contacted in an e-mail scam. In the e-mail, cardholders were informed of a non-existent program called Cash Points and were told to update their credit card account information to win 1,000 points. These e-mails are fraudulent - please delete this e-mail and do not click on the link in the message. The e-mail directs people to a fraudulent version of the cucardsonline.com site, where they're asked to enter information such as their social insurance number, mother's maiden name, credit card number and CVC number (the security code found on the back of a credit card). Please do not disclose any of your personal information over the phone or Internet. You can help protect yourself with these simple tips:

• Unlike phishing e-mails, we will never ask you to verify personal information in response to an e-mail
• Most fake communications convey a sense of urgency by threatening discontinued service
• Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation
• Links within the fake e-mail may appear valid, but deliver you to a fraudulent site
• Phishing e-mails often use generic salutations like 'Dear Customer', or 'Dear Account Holder' instead of your name
• The address from which the e-mail was sent is often not one from the company it claims to be

Keeping cardholders’ financial information safe is something we take very seriously. For more information on how we protect your information, please visit www.cuets.ca/privacy/index.html.